Accessibility
These pages are built to work with a keyboard, with a screen reader, and on a phone held in a cold Fishers driveway. Heading order, alt text and color contrast have been checked by hand against the WCAG guidelines. No independent audit has been carried out, so no conformance level is claimed on this page.
Five Things Done on Purpose
Headings that carry the structure
One H1 to a page, then H2 and H3 levels in order with nothing skipped, so a screen reader can move through a page by its sections instead of reading every word from the top.
Keyboard the whole way through
Menus, the question accordions and the booking form can all be opened and worked with Tab, Enter and the arrow keys, and whatever currently holds focus is outlined so the position on the page is never a guess.
A description on every photograph
Pictures of springs, tracks, seals and opener heads carry alt text saying what is actually in the frame, rather than repeating the page title. Nothing on the site depends on being able to see an image to make sense.
Contrast measured, not eyeballed
Every text and background pairing used here, buttons and dark bands included, was checked against the WCAG contrast ratios with a tool rather than approved by looking at it.
Nothing that moves by itself
No autoplay video, no rotating banners, no flashing, and no animation that carries on once you have started reading.
What Has Not Been Tested
Saying this site conforms to a named level of WCAG would be a claim nobody here has earned, because no independent auditor and no panel of assistive technology users has been through it. The work above was done with browser tooling, contrast measurement and keyboard testing by the people who built the pages, which finds a great deal and misses some things by definition.
The weakest part is the embedded map. It comes from a third party, its internals are not ours to change, and it behaves less predictably with assistive technology than the rest of the page. Every street, service area and address shown inside it is also written out as text on the same page, so nothing is locked in there. Browsers, screen readers and the guidelines themselves keep moving, which makes this an ongoing job rather than something that gets finished and forgotten.
The Phone Is the Shorter Route
The number sits near the top of every page as a tappable link, and dispatch will take the whole booking verbally: the noise the door makes, the width of the opening, the address. Nobody has to read a page to get a door fixed. Trade words that turn up in conversation, torsion shaft and photo eye among them, are set out in the glossary in plain language if you would rather look them up first.
Tell Us What Failed
Ring the number and describe the problem with the page. Useful detail is the page name, the device and browser you were using, the assistive technology if any, and what you were trying to do at the point it went wrong. That is normally enough to reproduce a fault and fix it. Meanwhile the booking gets taken on the same call, because a broken web page is not a good reason for anyone in Hamilton County to be left with a garage door that will not open.